Warranty
Klean Kanteen are proud of the materials and workmanship that goes into each Kanteen and back their products with a Strong-as-Steel Guarantee. As, the Importer and Distributer for Klean Kanteen in the UK and Ireland we're happy to support this guarantee. Barring catastrophe, we expect your Klean Kanteen to give you many years of faithful service and we want to know if it has somehow failed to deliver. Klean Kanteen go to great lengths to create a truly superior product, but we also know that on occasion, things go awry.
Normal wear and tear, including scratches and dents (if dropped), are not covered under the Klean Kanteen warranty.
Please note, if you have purchased directly from kleankanteen.co.uk within the last 14 days and would like to return or exchange your item, please refer to our return/exchange page.
If you purchased your Kanteen (or accessory) from a retailer in the last 3 months, it is often easier to return it to the retailer, avoiding shipping charges/impact and the hassle of being without your Kanteen. If you bought your Kanteen (or accessory) directly from us, we’ll replace the product for you.
If you're not sure if the problem you're experiencing is a manufacturing defect or not, there are a number of questions and answers on our FAQs page. You can also make sure you're caring for and cleaning your bottle correctly by visiting our Care and Use page. If neither of these answer your questions, or you still think you have a manufacturing defect, please download and complete the Warranty returns form below and return your product to us for inspection.